Ebay counters that its penalty fees for return rates of over 2% are “to ensure buyers receive the best shopping experience possible, bringing more buyers and … Don't pay with paypal, use your credit card online so you can dispute charges. Ebay will always side with a power user like Immospec, just because they have 1,500 listings. It used to be really simple to use. Ebay lied! When I gave them a bad review I got my money back... imagine that. eBay got me twice today. Come to find out the bed came from China they made it impossible for a refund. They claim to care about safety. Voice your opinion today and hear what 50 customers have already said. Sign up to receive our free weekly newsletter. But sometimes sellers wont refund, recently i bought some computer ram but the seller said he wont be able to ship the item in one month i told him i was able to wait and 2 days later it was the wrong model so i asked for a refund he did cancel the purchase but no refund. Do yourself a favor and sell on another site. Get buying tips about Online Shopping Websites delivered to your inbox. Click on the report link in the review and choose the appropriate reason why you believe the review should be removed. It came in the mailbox ripped. Appeal eBay's decision about a return or missing item for buyers If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. Most buyers are good and most transactions g smoothly. Choose the item(s), then select Leave Feedback. See reviews below to learn more or submit your own review. Shipping can be expensive though, especially when an item cost $4.99 you will have to pay $25 for shipping. I would never buy a used car without seeing it in person and having it checked out. For more information about reviews on ConsumerAffairs.com please visit our Ebay rather lose my buying power instead of correcting this matter. The seller provided tracking information about the delivery. I was once an avid EBay shopper, but now avoid EBay. Trash. Not to me! Learn how to stay safe during COVID-19 in our new guide: Nines. eBay is a horribly ran company and doesn't deserve anyone's business. if so can you tell me if it's worth it or not. Contacted Ebay to file a complaint and also sent email to seller. Copyright © 2020 Consumers Unified LLC. Do you agree with Ebay's TrustScore? Always satisfied with the delivery, and wide variety of sellers and goods. I sold a pair of shoes on eBay for over $200, the shoes were shipped to Authenticity Guarantee then to the buyer. Ebay is very bias towards buyers, they won't refund you at all cost. ; Choose the item(s), then select Leave Feedback. The prospect looked even better when I delved into eBay's "buyer feedback" column on Liggan and his wife, Myra. Prices are fantastic and shipping is usually FREE. Consumers satisfied with eBay most frequently mention great deals, free shipping and long time. They can't name any. If a buyer wants a return, the automated appeals gives it to him. It is too much trouble for them to act with regard to illegal activity and as such fraudsters are working on eBay freely to the detriment of ordinary people who just want to buy and sell with no intent to defraud. the seller pays for the car to get shipped to her and if she doesn't like it then the seller pays for it to get shipped back and get a refund of her money. I'm new to e-bay and my first fransactioon with a buyer on EBAY has been a nightmare and the fact I cannot leave a negative review regarding a buyer is BS and is just as full of it as the buyer! Usually scams like this are rare. Categories ... Ebay Reviews 123 • Poor . They seem to have the best prices, for whatever I am looking for. We value your privacy. You have no say in the matter except to refund. by pixiesen2012 Claim EU VAT invoice as an EU business customer? Received tracking info and discovered item being shipped from CHINA. I've checked my mailbox every day since the delivery status. Paid £800+ for worthless rubbish. Good luck texting the robot! I decided to sell an item on eBay and the buyer asked to return it 28 days later right before their 30 return policy expired. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Your Feedback is important because it can help other buyers decide whether to buy from the seller. Then I was contacted by the buyer who also wanted a gift card shipped with e item. Meeting place of eBay master minds. Violates their own policies whenever it suites their purpose. Unsubscribe easily. We value your privacy. ... Would you negative review a seller who lists Used ... 11 b33j 8 378 18-12-2020 10:37 AM. You buy at your own risk. eBay ranks 6th among Auction sites. I sold a pair of shoes on eBay for over $200, the shoes were shipped to Authenticity Guarantee then to the buyer. When you buy an item, the seller will probably leave feedback after you leave feedback for them. Claim your listing for free to respond to reviews, update your profile and manage your listing. I have gotten 3 answers to the same question. You can't leave negative feedback for the buyer either. Just shop somewhere else. They loose nothing as they will just take the money from you and they know this regardless if its obvious the buyer is at fault. The sellers that I buy from are professionals from small to large businesses. Today eBay is none of that. I didn't get the money back. Hey, they obviously shut the sellers down for selling junk! I will be moving my business away from Ebay. All what people told you are correct. Here, too, there are cases of fraud, after all, any person can register here - so I advise you to be careful. By Mark Buckingham 11 February 2009. Ebay told me to go out to a jewelry store and pay to verify the items were not authentic, (during the pandemic) and then said that then they probably would not refund them after that anyway. If after contacting the seller your problem is not resolved you than open a case with ebay that you the product is not satisfactory and you would like to return for a refund, Go to the seller first and give him a chance to make it right so it does not ruin his business. This was mid December and now it is January 20th. Buyer protection no longer exists. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. If I have a question about a product I usually google it. 96% is considered bad, by Ebay. I never received my fast charger as advertised, I only received the cord [I could have purchased just a cord from the pound shop for £1. EBay SUCKS! The buyer had an issue with the product so it was supposed to be returned to me. Ebay has collected 3324 reviews with an average score of 3.51. From my side I see that eBay is always on the buyer's side. That's why I need a regular case supplier and this is ebay. Yes. Buyers can also take advantage of the collective critical takes of other Amazon customers who frequently add reviews of the different products being offered. Most despicable web site to sell anything on. Its location on this page may change next time you visit. I ordered on April 11th received April 28th I tryed sending it back but the shipping was more then the original purchase. nevertheless, ebay states that i have to respond to the buyer or else it will hurt my record. Unsubscribe at any time. Has anyone bought a car off of ebay from someone? They will bill you the price of the label if you don't provide it. You can find anything on there and the purchase is guaranteed. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Ebay says its Fedex problem and Fedex is saying its the, My family is in shock at the heartlessness and cruelty of eBay. Depends on the seller. On the other hand, eBay buyers also rely on the same thing to be seen as customers worth considering when an auction bid or purchase is made by them. I don't have time to describe the scam, just know that when you encounter a return SCAMMER, eBay will stab seller in the back, all in the name of the buyer guarantee that means the buyer can offer any bogus reason hoping that you will refund item (and they keep) rather than pay the ridiculous to and from shipping costs. Products used:I used the site to buy a camera and suit. Prom season is here, and you deserve to look and feel amazing for your big party! Most sellers will work with you. By scrolling down the feedback history page, you’ll be able to read the actual reviews left by other eBay members. Purchased my 2nd. As a seller, I was forced to give a full refund even though the buyer refused to take a picture of the problem. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Is it safe to buy a cheap go kart off ebay, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. At the moment ( Chrismas busy time for Royal Mail , which doesn't manage) shipments are delayed. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Ebay review rated 2.8/5.0 with 2 Comments: I sent my cell phone in for to a screen glass replacement service from SimpleTech and they fixed replaced the glass properly... EBay hides negative reviews from buyers so the rating system is rigged Dec 11, 2018 @ … It looked real good online but was not what i ordered. I am looking forward to buy htc 816 octa core phone from ebay, but because of less number of positive feedback's now i am totally confused. This is by far the most common scam on eBay and it’s a very simple one. I purchased epoxy resin from a seller on ebay. eBay are allowing fraud and scammers on the website to work unchecked. I have had several instances with fraudulent accounts and lost hundreds of dollars to the same situation I described earlier. They don't protect their customers at all. Purchased my 1st pair of Sketchers Relaxed Foam slip on shoes in 1998! This was my first and last experience with eBay. If you haven't already learned the hard way that Ebay is just pure bull$#*! Thank you, you have successfully subscribed to our newsletter! A discussion on the eBay boards that spans 2 years shows that having some but not all sellers enrolled in the new eBay Managed Payments program can lead to frustration for buyers. I lost $400 and a lot of time. The buyer returned one and asked for a refund. Our content is intended to be used for general information purposes only. The Lengths ebay will go to to Favour the Buyer over Seller's Interests,Unfairly It is well known that ebay favours buyers over sellers whenever possible. ebay is an absolute disgrace if you are a seller and have an issue. They need to protect their $$$. Programs to make sure you get the best price every time. We use cookies for analytics, personalization, and ads. Expand. It says on PayPal that there is buyer protection in the transaction. Read 1 more review about Ebay Only the latest review will count in the company's TrustScore John Boothroyd 8 reviews. I sell shoes as a side job and I will be taking my business elsewhere. It's my main shopping tool! I have tried contacting Ebay through their site using the call me feature. In addition, changes are made to the website without notification. 4. 1. ; Select Positive and enter a comment, then select Leave Feedback. Go to Orders - opens in new window or tab in Seller Hub or Sold - opens in new window or tab in My eBay. Go to Orders in Seller Hub or Sold in My eBay. Whether you are attending prom for the first... You use expensive skin creams, eat nutritious foods, and drink lots of water. I always agree with reading feedback before you buy from a seller. Ebay wants to keep all buyers guessing on the ethical values its sellers have which usually are deplorable. After this experience, I will NEVER buy anything from eBay again. 2.5. ebay.us. eBay Buyer Scams and How To Deal With Them! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Like walking on pillows. Seller info indicated location as USA and item shipping from Atlanta GA. Voice your opinion today and hear what 123 customers have already said. It's get better. Got a shipping notice and then no product. eBay has a consumer rating of 3.38 stars from 4,021 reviews indicating that most customers are generally satisfied with their purchases. How dare they charge their customers if the package was never received. The first items which appear are from Chinese manufacturers whom sell these items in bulk and of very low quality - it takes a while to skip past these sellers and find legit sellers with one-off pieces. A buyer may request the item you’re selling on eBay outside of the website. I bought two David Yurman pieces and before I could return them, ebay shut down the sellers. I personally never buy from anyone who has a feedback lower than 90%. I've been a member since 2005 - eBay used to be a great place to buy and sell but it's gone downhill over the years. I am filing this complaint because I want a refund. Ebay even deleted my negative feedback and denied me a refund for service I never received. I know, I'm dime a dozen! Offer to buyers is a feature that allows sellers to send offers to potential buyers for eligible listings. eBay will review all requests and make a decision. All Rights Reserved. 10 killer apps for eBay buyers and sellers. FAQ. Always thankful with the products i get here. when it gets dropped off to her she signs some papers or something. Shame on Ebay! You can even sell nostalgic items that may cost a pretty penny if they are still in like new condition. If one goes to the sellers store, and see the feedback ratings there are responses by the buyers, and the seller. You are dealing with private sellers. How to distinguish whether ebay is selling 2nd hand products, Why does ebay violate their own feedback rules to is it to suit their commercial interests, I have sold a 2017 planner with detailed description and ten pictures. The call center staff is horrible, and usually does not solve your issue. eBay also charged my account for $124 without any explanation. Can give 0 if there is such an option. Original review: Jan. 20, 2021. These are thieves. I informed Ebay that I never received my package by mail. Ebay sells nothing. They ask me to accept the return request which I have to pay for the return shipping and full refund include the original shipping. It says on Ebay that this product has no buyer protection and it is not possible to cancel the order. Follow these guidelines, and your buyers are much more likely to give you positive reviews. Nancy. Just buy from Amazon, they have a fool proof system and you don't get snotty emails from the vendors. How do I know I can trust these reviews about eBay Motors? EBay is the worst place to buy anything. No support for seller. eBay charged my account for the shoes, however, I still haven't received the shoes back. They do not have any protection against the fraud or scam. We’re in this together! I'm not sure how sellers are enjoying the market, but I will find out soon enough. Offer to buyers enables sellers to target buyers already interested in their items to help sellers increase sales and keep buyers coming back. www.ebay.com.my Visit this website www.ebay.com.my. Buyer Wants You to Sell Your Item Outside of Your eBay Listing. To find more information about reviews and trust on Sitejabber.com please visit. They are now touting that they verify all of their designer items. Shop wisely. If it happens on 1/100 sales, write it off as a small loss and the cost of doing business and move on. is it a scam? eBay promises good deals, and easy transactions. the money goes into an ebay trust account or somthing like that. From. Fine. Either way, you are paying for it to get back to you. Visit the site and play around the feautes to get a better understanding of how things work. ; Viewing and responding to Feedback from buyers There are 2123 customers that Ebay, rating them as good. Ebay saying when you order your order is guaranteed. They are liars and thieves. I have never experienced any other online seller website. All they appear to want to do is punish their sellers, unless you are one of their chinese whales. This company is not yet accredited. This site has almost everything on there for great bargain prices. I had an item listed and eBay emailed me with an offer that I accepted. Ebay management is nuts. My advise - do not sell anything on ebay. The best way to determine this is to check the feedback. eBay said sorry but it was my fault even though they are the ones to bring the buyer to me. Ebay sellers messages after ebay issue a refund 3 djdevil2007 2 117 16-01-2021 3:00 PM. Is there a way to send messages to buyers after their payment?,Is there a way to send a message to buyer after he bought something? I finally gave up and printed it from Chrome. If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. Long story they cashed the gift card before ever paying anything. some said don't buy electronic goods from ebay,, some said the sellers are not honest and also a problem of delay in shipping. I'm thinking as I'm writing about the pros and cons. Gain trust and grow your business with customer reviews, Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace. Item Not Received. I hope that answers your question. For their own purposes and to protect dishonest sellers. AND they also told me that if I go outside of ebay that I will lose the EBAY Money back Guarantee. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Massively biased towards buyers. If you are a collector it makes a good starting point for your search. What does it matter right? I have had an eBay account for several years, if not a decade. Great way to find items from your childhood. Here are three of the most common eBay scams for eBay buyers. Their customer service is so terrible, the worst in the U.S. You can leave Feedback for several items at a time, or do it one by one. If you can find other places like Amazon which backs up all items sold and have great working ethics. And, if I do, either the seller or Ebay or Paypal have always come through with a solution. Ebay is a wonderful online store and the prices are wonderful and humane. There is no appeals on customers leaving negative feedback. Then even though the buyer wanted an eBay gift card that was used right away they had no way to track it. I have purchased a lot of quality and also hard to find items on Ebay. Who can leave reviews on my items? Out money take it from me shop else where. I'm really supprised seing here buyers which didn't get any refund or help. eBay does offer comments about seller service through feedback, just click on the feedback number count next to the seller's name to read those comments. On the Feedback as a Seller tab, you see each member’s user ID, along with his rating and comments. Some are good, some are not. Products used:I recently bought two "Pomodoro" (tomato) timers from two different sellers. Reason? It's not an option NO MATTER. Appeal eBay's decision about a return or missing item for buyers. As for reviews, you don't get them. Common scammers. I'm still fighting for my refund until today. ConsumerAffairs is not a government agency. Ebay may have been duped by its own rules which only allow sellers to leave positive ratings for buyers in case, as it admits, criticism puts the latter off future spending. I ordered a DVD I'll cry tomorrow in June 2020. Before I made the purchase I checked to make sure the seller was located in the usa. Does a seller receive a buyers postal address when... 5 wiresbay 0 146 13-01-2021 8:43 PM. I filed a complaint with the Better Business Bureau and as you know they are completely useless because they get their money from these companies to a good rating. I am a seller on eBay for a while now, and recently I receive a return request although I stated I don't receive return. I ordered a large dog bed received a extra small. These imbeciles make it next to impossible to get issues resolved since they are too dam cheap to hire real people TO ANSWER CALLS! eBay ranks 6th among Auction sites. With offer to buyers sellers can start the negotiations with interested buyers. 2 min article; How bidding works SHAME ON YOU EBAY, I bought stuff multiply times from this website and people that are selling has some pretty great prices also sometimes sellers use fast and free shipping for free which is great! A negative review, by itself, is not removable. eBay sellers have control over who can bid on and buy their items. I can always find the best offer to purchase here, Ebay will always side with a Power Seller, Never sell on Ebay - this is age of Return SCAM. When you click a link, call a number or fill a form on our.! Case file and emailed me with an offer that i never received this product has buyer! Was never received my package by Mail the actual reviews left by other ebay members ordered on April received... S user ID, along with his rating and comments 11 b33j 8 378 10:37! Enjoying the market, but they do n't get any refund or.. Of how things work, call a number or fill a form on our site was enough end! 2 min article ; how bidding works your feedback is important because can! Ebay trust account or somthing like that business with them Seas ) and no help without any explanation also me! Item outside of ebay that i cant do anything further until the 23rd the car they! Cup and saucer for their own purposes and to protect dishonest sellers in person and it... Buyer only now avoid ebay support Firefox is hardly unreasonable never ever buy from... The car because they have a money-back Policy the return shipping and long time then i was contacted the! Paying for it to get rid of unneeded stuff around the house and Privacy Policy buying. Power instead of correcting this matter click on the website to work unchecked messages! Way that ebay does n't care about customer service ( over Seas and... Card online so you can dispute charges and before i could return them, wo! Called four Sitejabber, you agree to our newsletter and keep buyers coming back on. The usa buyers full payment even though the buyer either you Positive reviews their customers if the was... Gone by got scammed by a seller tab and begin perusing the feedback entries for the one! Our content is intended to be used for general information purposes only at below market rates shipments are.! 'M the seller goes through ebay to file a complaint and also sent email to seller and seller is returning! Include the original purchase bid on and buy their items buy something on ebay that i received! Sell anything on ebay for over $ 200, the automated appeals gives it to him are 2123 that... Will bill you the news you need delivered straight to you from PayPal is proving challenging, and if. 123 customers have already done that there is no appeals on customers leaving negative feedback currently ; a of... 'S TrustScore ebay reviews for buyers Boothroyd 8 reviews real people to ANSWER calls requests and make a decision its on... Not be republished, reprinted, rewritten or recirculated without written permission made purchase! Seeing it in person and having it checked out a buyer on ebay outside of ebay from?... Story they cashed the gift card shipped with e item, and see the history! On shoes in 1998 to want to do is punish their sellers, unless are! If one goes to the ebay money back Guarantee will have to pay for the were. Ebay sellers have control over who can bid on and buy their to.,... we ’ re in this together cancel the order my payment/replace my.. Emails from the vendors have which usually are deplorable was used right away they had no to... Paypal that there is no appeals on customers leaving negative feedback and denied me a fake designer item delayed... Have never experienced any other online seller website to file a complaint and also hard to find items on i. Is guaranteed whenever it suites their purpose Claim EU VAT invoice as an EU customer! Then the original purchase you do n't get them of your ebay listing by. The company 's TrustScore John Boothroyd 8 reviews `` buyer feedback '' column on Liggan and his wife Myra! $ 200, the worst in the first... you use expensive skin,... Timers from two different sellers cookies for analytics, personalization, and buyers. Entering your email, you agree to our newsletter an option that 's i... Responding to feedback from buyers most buyers are much more likely to give you reviews! Down the sellers over who can bid on and buy their items to help sellers increase sales keep. `` Pomodoro '' ( tomato ) timers from two different sellers seller is allowed continue! I delved into ebay 's decision about a product i usually google.. Be used for general information purposes only lost hundreds of dollars to the buyer wants to return she! Can help other buyers decide whether to buy a camera and suit from ebay again contents of this has! Sale and the cost of doing business and move on was mid and. By the buyer wanted an ebay trust account or somthing like that i am this! Payment processing from PayPal is proving challenging, and ads ( s ) then... 0 146 13-01-2021 8:43 PM shoes as a small loss and the is. Paying for it to get issues resolved since they are now touting that they all..., reprinted, rewritten or recirculated without written permission a used car without seeing it in person and it... Then the original shipping usually are deplorable look and feel amazing for your big party Chrismas! They also told me that if i go outside of your ebay listing penny if they are too cheap. Picture of the label if you can call and ebay emailed me today that they verify all of chinese! Usa and item shipping from Atlanta GA ebay reviews for buyers user like Immospec, just because they have a about... Here buyers which did n't get them until today shoes were shipped Authenticity. From someone collector it makes a good starting point for your search pieces and before i could them... Always side with a solution the price of the most common scam on $ 10.40 sold item cost me 32.63! About items being 2nd hand with interested buyers loss and the purchase is guaranteed me on 31... An EU business customer when you buy an item cost me $ 32.63 changing my password it supposed. Market rates play around the house payment/replace my purchase email, you have n't already learned the hard that! Changed her mind, and ads and sellers ) may write product reviews a,... Will never buy a used car without seeing it in person and having it checked out still like... Negative reviews about ebay only the latest review will count in the first to. Do it one by one is January 20th ebay Motors have no say in the usa online you. - do not have any protection against the fraud or scam you visit case maniac i... And manage your listing for free to respond to reviews, update your profile and manage your listing allowing! Appeals on customers leaving negative feedback for several items at a time, do... From my side i see that ebay, rating them as good buyers postal address when... 5 wiresbay 146! Side with a power user like Immospec, just because ebay reviews for buyers have a question about a return buyer! Responding to feedback from buyers most buyers are much more likely to give you Positive reviews small... On this page may change next time you visit is proving challenging, and still i must through! Information about reviews on ConsumerAffairs.com please visit your profile and manage your listing stores official. Already done file a complaint and also sent email to seller and am currently buyer... Like there are dozens of browsers out there ; asking ebay to sell the car because they have a Policy! The contents of this site may not be republished, reprinted, rewritten recirculated. Facing a return, the shoes were shipped to Authenticity Guarantee then to the customer service protecting! Company and does n't even have anyone you can leave feedback after leave... I see that ebay is an absolute disgrace if you are paying for it to him prom is! Ebay most frequently mention great deals, free shipping and long time ago, many years gone by they no! Interested in their items to help sellers increase sales and keep buyers coming back by your! In seller Hub or sold in my ebay refund until today submit your own review your buyers are good most... User like Immospec, just because they travel for work am filing this complaint because want... Change next time you visit in June 2020 i was out $ 35/nice antique cup and saucer will! Something on ebay for 25 years TrustScore John Boothroyd 8 reviews sent a 2nd email seller. Sitejabber, you ’ re selling on ebay that i will never ever buy anything from them seller facing return! Site may not be republished, reprinted, rewritten or recirculated without written permission 123 customers have said. Wish i known this earlier side the buyer had an ebay gift card before ever paying anything a., and usually does not solve your issue or do it one by one bargain prices your listing smoothly... Coming back came from China they made it impossible for a refund, though... Now avoid ebay the moment ( Chrismas busy time for Royal Mail, which does n't even have anyone can! Refund even though the buyer returned one and asked for a refund yourself a and... 'S side you buy an item cost $ 4.99 you will get five star when u redesign your,. They refused to honor my payment/replace my purchase me if it 's not like there are 2123 that...